Your team can't be available 24/7. Lana can.

Lana answers for you, accurately and 24/7. She uses only your information, speaks in your brand's voice and is easy to set up, no IT team needed.

✓ Web | Viber | WhatsApp✓ Multilingual
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AskLana
Online · responds instantly
E-commerce
Ask a question...

Most companies lose inquiries before they even respond.

Customers today expect fast answers. Research shows that more than 60% of buyers abandon a purchase if they don't get a response within minutes.

  • ✗the customer goes to a competitor
  • ✗the client gives up without the information they needed
  • ✗your team wastes hours answering the same questions every day

AskLana solves this permanently. Your most common questions and key business information are available to your clients |

HOW IT WORKS

Your information. Your communication style.

Three steps to an AI assistant that speaks on behalf of your company.

1

Add the information Lana needs to know

You add questions, answers, and documents that form the knowledge base. Lana generates responses exclusively from your information - it never makes things up or uses external sources.

2

Customize the communication

You choose Lana's name, avatar, communication style, and fallback response. You control every detail of how Lana represents your business.

3

Customers get answers immediately

Lana responds 24/7 via web chat, Viber, and WhatsApp. You can monitor conversations, see unanswered questions, and continuously improve the knowledge base.

Your data stays yours.

You are not locked into AskLana. At any point you can remove the API key and retain full control over your data. Lana never uses your data to train models or shares it with third parties.

INDUSTRIES

How AskLana helps across industries

Online Sales & eCommerce

Faster answers for customers without overloading your sales team.

Visitor
Can I exchange a size?
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Lana
Exchanges are possible within 14 days with a receipt and undamaged packaging.
Learn more →

Retail

Availability, prices, and warranties - answered instantly.

Visitor
Do you have the Beko WTV8712 washing machine and how much does it cost?
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Lana
Yes, the Beko WTV8712 is in our range, priced at €749. It comes with a two-year warranty and free delivery.
Learn more →

Healthcare

Answer patients before they even call.

Visitor
How do I schedule an appointment?
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Lana
Appointments are scheduled by calling 033 000 000, weekdays from 08:00 to 16:00.
Learn more →

Legal & Consulting

Organize inquiries and qualify clients before the first conversation.

Visitor
Do you handle employment law?
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Lana
Yes. Our team provides employment law services. Consultations are scheduled by calling 033 000 000 or via the contact form.
Learn more →

Education & Training

Answer questions from candidates and parents without overloading your admin team.

Visitor
When does enrollment for economics close?
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Lana
Enrollment runs until September 20, 2026. Do you need information about enrollment documents?
Learn more →

Public Sector & Institutions

Answer citizens' questions about procedures and documents at any time.

Citizen
How can I get a household registration certificate?
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Lana
You need a valid ID and paid administrative fee. The certificate is issued immediately at the counter, weekdays from 08:00 to 16:00.
Learn more →
DASHBOARD

Everything under your control, in one place.

Manage assistants, information, communication tone, and conversations from a single, clear system.

Create and manage different projects.

AskLana dashboard - projects overview
WHY ASKLANA

Why companies choose AskLana

Responds instantly, 24/7

Customers, clients, and colleagues get answers without waiting, regardless of business hours.

Takes the load off your team

AskLana handles repetitive questions and information searches, freeing up your team.

Your information, your rules

Answers come from your documents, rules, and approved data, with a communication style that matches your company.

Works for multiple people simultaneously

AskLana can respond to multiple queries at the same time, without delays or additional load on your team.

Helps internally and externally

It can answer customers, clients, and partners, as well as employees looking for procedures, documents, rules, or specific information.

Reduces costs and wasted time

Less manual responding, less searching, fewer errors, and faster access to information mean more efficient work and lower operational costs.

Turn every inquiry into a faster response, better service, and
a new sales opportunity.

AskLana helps your team respond immediately, use accurate information, and never miss important conversations with customers, clients, and partners.

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