Every customer who does not get a timely answer is a customer who leaves.
Customers ask questions 24/7 about prices, delivery, appointments, services, and procedures. Every unanswered inquiry costs you a customer, client, or booked appointment. AskLana responds for you, instantly and accurately, using only your information.
Customers do not wait until morning They simply leave.
More than 60% of customers abandon a purchase or booking if they do not get an answer within a few minutes. Your team cannot be available all day, every day. But customers ask questions at all hours.
Result:
- ✗Customers choose a competitor because they did not get an answer to a simple question about price or availability.
- ✗The team loses hours every week answering the same questions that come up every day.
- ✗Potential clients get in touch outside business hours and no one responds.
- ✗No one knows which questions went unanswered, so those inquiries never turn into sales.
AskLana answers every inquiry instantly, accurately, and at any time.
Lana takes care of the answers. You focus on the work that requires a human.
Provide everything Lana needs to know
Add service descriptions, pricing, procedures, FAQs, and everything your customers or clients regularly ask about. Lana answers using only your information, without improvising or making things up.
Customers ask questions and Lana answers immediately
Through web chat, Viber, or WhatsApp, at any time. Lana speaks in your tone, provides accurate answers, and explains the next step to the customer, whether that is a purchase, reservation, or appointment.
You monitor and improve
The dashboard shows which questions customers ask most often and where Lana did not have an answer. Every missed inquiry signals an opportunity to expand the knowledge base.
This is what AskLana looks like in your business.
Customers, clients, and patients ask questions, and Lana responds instantly, accurately, and at any time.
Why businesses choose AskLana for customer communication.
Available 24/7, even when you are away
Customers ask questions at 11 PM, on weekends, and on holidays. Lana responds at any time, regardless of business hours or how many inquiries arrive at once.
Answers in seconds, not hours
Customers do not wait. A question comes in and the answer goes out immediately, regardless of business hours, inquiry volume, or day of the week.
Only your information
Lana does not make up answers. She responds using only the information you have entered and approved. No incorrect information and no improvisation.
See what customers really ask
The dashboard shows the most common questions, unanswered inquiries, and missed opportunities. It gives you direct insight into what customers want to know.
Your customers should not have to
wait for an answer.
Hire Lana and start responding to every customer, client, and patient at any time of day.