Your team spends hours searching for information that already exists somewhere in the company.

Procedures are in one folder, policies in another, and answers are buried in a Slack channel from 2022. Employees lose hours every week searching for information, asking colleagues, and waiting for responses. AskLana centralizes your company’s knowledge and answers employees’ questions instantly.

✓ Internal assistant available on Teams✓ Fast implementation
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AskLana
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What is our approval process for an expense over BAM 1,000?
Expenses over BAM 1,000 require approval from the employee’s direct manager and confirmation from Finance. The form is on SharePoint in the Finance / Expense Requests folder.
Yes, thank you.
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No waiting for a colleague. No searching through folders.

Problem

The information exists within the company. But we usually do not know exactly where.

Every company accumulates information over the years: procedures, policies, templates, instructions, and internal decisions. It all exists somewhere—in emails, folders, presentations, and the minds of experienced employees. But when someone needs information immediately, they have to search, ask, or wait.

Result:

  • ✗Employees lose hours every week searching for internal documents, procedures, and policies.
  • ✗Experienced employees are constantly interrupted to answer the same questions from junior colleagues.
  • ✗New employees need weeks to find their way because knowledge is not organized in one place.
  • ✗Mistakes happen when employees follow outdated procedures because they could not find the current version.

AskLana centralizes company knowledge and answers every employee instantly, without interrupting colleagues.

How AskLana helps

Everyone on the team has access to information within seconds.

01

Add internal documents and procedures

HR policies, procedures, templates, process instructions, internal guidelines, contacts, and answers to employees’ frequently asked questions. Lana answers exclusively from materials that you have added and approved.

02

Employees ask, Lana answers instantly

Lana finds the exact answer, directs employees to the right document or form, and eliminates the need to search or ask a colleague.

03

You monitor and improve

The dashboard shows which questions employees ask most often and where Lana did not have an answer. It gives you a direct signal of what is missing from your internal documentation and what to add to the knowledge base.

Chat examples

This is what AskLana looks like in internal use.

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AskLana
Online · responds instantly
How many days of annual leave am I entitled to?
Employees with more than 2 years at the company are entitled to 22 working days of annual leave. Requests must be submitted through the HR system at least 7 days in advance. The form is available on the HR portal.
Where can I find the current version of the client proposal template?
The current client proposal template (v4, April 2026) is on SharePoint in Sales / Templates / Client Proposal. Note: a new pricing section was added in March.
What is the process for onboarding a new client?
New client onboarding has 4 steps: contract signing, account creation, an introductory call, and project setup. The complete procedure is in Operations / Client Onboarding.
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Key benefits

Why companies introduce an internal knowledge assistant.

Instant access to company knowledge

Procedures, policies, templates, and answers to frequently asked questions are available instantly, without searching or asking a colleague.

Fewer interruptions for experienced employees

Junior employees and new hires get an immediate answer from Lana. Experienced employees stay focused on work that truly requires their expertise.

Faster onboarding for new employees

New employees get up to speed faster because they have immediate access to every procedure and policy. Onboarding takes less time, and mistakes are less frequent.

Access only to your information

Lana answers exclusively from materials that you have added. Sensitive internal information is protected and available only to authorized people.

How many hours a week does your team spend
searching for information you already have?

Launch an internal assistant and stop losing hours searching for information you already have

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